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    • Home
    • What we do
      • Our Products
      • EHR Integration
      • MPage Development
      • Intelligent Automation
      • Digital Products
    • About us
      • Our Team
      • Our Values
      • Our Agile Approach
      • Partners & Collaborators
      • Safety & Governance
    • Contact Us
    • News
  • Home
  • What we do
    • Our Products
    • EHR Integration
    • MPage Development
    • Intelligent Automation
    • Digital Products
  • About us
    • Our Team
    • Our Values
    • Our Agile Approach
    • Partners & Collaborators
    • Safety & Governance
  • Contact Us
  • News

Intelligent Automation

We offer end-to-end intelligent automation support, from readiness and business case, automation development, deployment and support.


But, what is intelligent automation?







Already know? Check out a use case here

What is Intelligent Automation or RPA?

A scalable pool of digital resources designed to help you and your team do more and achieve more.


Sure, you can’t go to lunch with them, but you can train digital workers to take on increasingly complex tasks and fuel their decision making skills with integrated AI, allowing you to swarm to tasks at speed and scale.  

Application areas for health

  • Releasing time for people to engage in value add rewarding activities
  • Outpatient management and efficiency
  • Cost saving / avoidance
  • HR Processes
  • Service Desk support
  • Clinical data audit & management
  • Patient engagement

Use case : outpatient transformation

Referral management

Appointment management

Appointment management

  • Extract referral from eRS, uploading to PAS/EPR
  • Referral triaging
  • Consultant to Consultant referral
  • Advice & Guidance
  • Non eRS referrals
  • Extracting 2WW from eRS, uploading to Somerset

Appointment management

Appointment management

Appointment management

  • Appointment cancellations
  • Clinic Cancellations
  • Partial Bookings
  • Recalls
  • Patient Initiated Follow Ups
  • Monitoring booking teams email inbox and actioning appointment changes
  • Changing appointment type in Medway
  • Appointment bookings, rescheduling and cancellations via portal or webform

Diagnostic tracking

Appointment management

Diagnostic tracking

  • Tracking diagnostic booking, attendance and results
  • Updating EPR and Somerset with diagnostics
  • Monthly DM01 submissions
  • Diagnostic appointment bookings and manage correspondence
  • Escalations for unexpected findings flag
  • IR(ME)R compliance

The right approach

Our team have experience of automating hundreds or processes, creating centres of excellence and achieving real world benefits. 


Our approach to the delivery of Intelligent Automation is based on years of experience from within health, delivering thousands of saved hours back to NHS Trusts. 






understanding clinical safety

Sound interesting?

Drop us a line!

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