From Ward to Digital Innovation: My Journey in Healthcare Transformation
After 25 years in the NHS, I’ve witnessed healthcare evolve from paper charts to digital excellence. As a nurse who rose to director level, I’ve learned that true digital transformation isn’t just about implementing new technology—it’s about reimagining patient care for the modern era.
The Path to Digital Excellence
Leading the Chase Farm Hospital project from outline business case through to HIMSS Level 7 accreditation taught me invaluable lessons about healthcare innovation. This journey wasn’t just about digitisation; it was about creating a learning health system that could adapt and improve continuously.
Key Achievements That Shaped Modern Healthcare
During my tenure as Director of Operations and Nursing at Royal Free London NHS Foundation Trust, we:
- Pioneered a first-of-its-kind learning health system
- Implemented surgical robotics and XR technology
- Developed innovative digital procedure pathways
- Created new workforce models for the digital age
The result? A hospital that doesn’t just use technology—it embraces it to enhance every aspect of patient care.

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